Providing payment and renewal options and online service to your members is guaranteed to increase your revenue and enhance your brand.
For larger membership organizations with multiple products sold to a diverse customer base, providing options for how your customers buy, pay for and renew your services is critical to your professional image.
Monexa can help you; increase membership sales, increase renewals, increase customer satisfaction, enhance your professional image and save you money doing it.
Capture a New Buyer Segment (those who pay monthly and do business online)
- Offer a monthly paid membership purchase option along with your regular payment options
- Allow members to sign up and select services, upgrades and payments options online.
When memberships can be paid monthly, most consumers will accept an increase in the monthly price as compared to its annual equivalent.
Significantly Increase Renewals and Add On Service Sales
- During the sign up process or any time after, allow members to choose to be automatically renewed and charged (monthly quarterly annually etc.)
- Provide your customers with a self service portal where they can manage every aspect of their membership including upgrades to their services, renewing services, and cancelling a service
- For organizations that sell more than one service, customers can manage all of their services with you in one place
Renewals are often lost when a member is required to take an action to renew. Conversely customers rarely cancel a recurring charge because it requires them to take action to cancel. However providing the choice of fixed term memberships with easy online renewals or the ability to cancel a recurring charge online sets your member organization apart from those that make it near impossible to cancel. A fact you can market because most every consumer has felt that pain.
For Members Who Prefer to be Billed
- Send bills electronically by e-mail and or display in a customer portal (or by regular mail)
- Accept payments online
Monexa’s systems are web based and easily integrate in to your member website to fully automate your membership management, billing, payments and renewals. With Monexa, there is no hardware or software to buy and because we maintain the highest standard of PCI compliance available your customers account and payment information is securely stored by Monexa and never shared.
Let Monexa show you how easy and inexpensive it can be to increase membership sales, increase renewals, increase customer satisfaction, enhance your brand and save money doing it.
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