| Variable Rating Engine |
Our rating engine churns through metered data, subscription plan information, payments, outstanding amounts, one-time purchases and produces the correct billable amount for each of your subscribers every period.
|
This is the difference between recurring payment processing where you are expected to determine the billable amounts and true subscription billing solutions. |
| Metering Engine |
Feed us your usage data and we'll create the billing line items based on your metered or usage based plans:
- Tiered usage based pricing
- Bracketed usage based pricing
|
Align your pricing plans with the value you provide to your customers. When that calls for metered services make sure your subscription billing solution can support your marketing plans. |
| Pro-rating |
Apply pro-rating to the old and new service plans for the portion of the billing cycle they were active. Pro-rating can apply to all service changes including upgrades, downgrades and additional subscribers.
|
When you give your subscribers the ability to make changes to their services online, you will need your subscription billing solution to be able to handle service pro-rating. |
| Multi-period
billing |
Select from
a variety of subscription billing patterns to match your customer
billing cycles. All standard patterns are supported,
such as monthly, quarterly, annually, one offs and custom patterns. |
Separate
billing cycles from pricing plans, monthly pricing
doesn’t have to mean monthly billing. Provide
discounts for up front, yearly billing cycles to accelerate
revenue collection or simply bill monthly. |
| Detailed line item billing |
Itemize various components of the bill, examples include:
usage based charges, taxes, leasing, upfront fees, shipping,
discounts etc. |
Have a
service that is more than simply a monthly subscription
charge? Make sure your billing solution can handle
all types of recurring and non-recurring line items. |
| Electronic invoicing |
Distribute invoices electronically via PDF directly
to customer email addresses or to a central billing
administrator for handling. |
Reduce
staff time spent producing invoices and emailing them
to customer billing contacts. |
| Multi-currency |
Plans and Products can be set up with the currency
specific to your customers. |
Bill
your customers in the currency they expect. |
| One-time payment processing |
Trigger a one-time payment transaction for casual purchases or catch up payments. |
Not everything is a recurring payment. Make sure your billing solution can support both. |
| Customer email notifications |
Notify your customers of important billing events
such as:
- Contract renewals pending
- Billing exceptions
- Pending credit card expiry
|
Reduces non-payments by ensuring billing information is up to date and reduces support requirements by allowing customers to maintain their own data.
|
| Invoiced payment support |
Manually enter non-electronic payments such as cash and check. |
Larger enterprise customers may prefer being invoiced and submit payments by check. Ensure you can support this and track all incoming manual payments
against invoices. |
| Event Notifications |
Notify the correct people in your organization when important events take place:
- New accounts signed up
- Accounts upgraded
- Payment exceptions
|
Keep the right people informed of important subscription events. |
| Company wide or departmental billing |
For enterprise customers with multiple locations
and departments:
- Consolidate charges into a single bill with line
items for each department
- Alternatively, bill individual locations separately
|
Invoice
customers the way they want, making the payment and
budgeting process easier for them. |
Our subscription billing module does all the behind the scenes work to automate your subscription business. It contains the rating engine that runs through all the new subscriptions and subscription changes during the billing cycle and generates the correct line items for automated payment. It also provides your finance department the manual control they need over billing items and synchronization with their general ledger system.
