“We looked at PayPal and Amazon Flexible Payment services, but neither of them allowed us to maintain flexible pricing structures or made it easy to do variable monthly billing without a significant development effort.

Divesh Sisodraker
JobMagnet

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Subscription Billing

Download our Capabilities Matrix PDF


Recurring Payments imageOur Recurring Payments module takes the line items generated by our subscription billing module and submits automated payments based on the payment selection of each subscription billing account. Through our own payment gateway and our partner gateways we can reach all the major credit card and automated transfer (ACH/EFT) providers.


Feature Description Benefit
Variable Recurring Payments Drive the recurring payment amount from the product catalog pricing rules. Support subscription billing models that require different amounts to be billed each period such as usage based or metered plans.
Automated credit card signup authorization Automatic credit card verification during signup process. Ensure billing information is accurate before turning on your service to new clients.
Credit card processing Allow your customers to pay via credit card. All types of cards are supported based on your merchant account. Monexa is fully PCI DSS compliant. Don’t lose clients because you can’t handle their preferred payment method.
Electronic Check Processing (ACH / EFT) Allow your customers to pay via pre-authorized check processing. Many small businesses prefer automated debit payments to credit cards.
Invoiced payment support Manually entering non-electronic payments such as cash and check. Larger enterprise customers will prefer being invoiced and submitting payments by check. Ensure you can support this and track all incoming manual payments against invoices.
Merchant account support Support any merchant account either directly or through our network of providers. Many solutions only support one payment processor. This is unlikely to support overseas customers. In our global market, make sure you can collect payment from customers wherever they are.
Payment gateways Direct support for Chase Paymentech and Cybersource / Authorize.net. Handle all type of credit cards, and ACH/EFT.
Billing exception handling Create configurable actions to be taken upon exceptions during billing. Examples include:
  • Email notification of billing exceptions
  • Flexible options to re-try on subsequent billing cycles
  • Account suspension after a configurable non-payment grace period has been exceeded
Know exactly which customers are up to date with their accounts and which aren’t. Automate your billing exception rules saving you money.
Non-payment grace period Configure grace periods for non-payment prior to account suspension. Allows for notice to be provided while limiting exposure. Configurable per subscriber or by service plan. Not all customers should be disabled because of a one time payment exception. You set the rules governing grace periods or credit limits before customers become deactivated.
Credit card expiry notifications Email notifications prior to credit expiry dates. Reduce time spent chasing after non-payments.
Service changes Accurately bill any service changes and additions for both mid-period effective changes and next billing cycle effective changes. The system ensures:
  • All recurring charges are properly pro-rated if necessary
  • All change fees are properly charged
  • All disconnect and one-time fees are properly charged
Increase your revenue by allowing customers to buy more of your service whenever they need it.

Many subscription companies bill yearly based on static named user accounts because monthly billing appears too complex.

Our billing engine simplifies the generation of monthly bills based on all account changes within that period.