| Centralized product catalog |
Manage all of your subscription services, products, pricing
plans, free trials and promotions in one place. Our
highly configurable product catalog allows
you to define all of your products and services
along with their optional components, and assemble them
into marketing plans with terms, pricing and discounts. |
Don’t have multiple
versions of your pricing plans floating around in billing spreadsheets. Ensure you website,
subscriber database and billing solution all use the same catalog. |
| Combine one-time and recurring services |
Keep both one-time products and recurring services in your catalog:
- Bundle physical products with your recurring services. Great for providers of both hardware or software products that are bundled with service plans such as DSL providers or virus protection providers.
- Bundle professional services or training with your services.
|
Many businesses offer a combination of subscriptions and one-time purchases. Don’t use 2 disparate solutions to solve the problem. |
| Configurable product options |
The product catalog allows you to define any of
your products and options and make them available
to subscribers:
- Bundle products and options into any number of
plans.
- Present products or options as optional services
to drive additional sales during the registration
process.
- Provide products or options in the customer self
service portal to be purchased at a later date.
|
Don’t allow
your marketing plans to be driven by your billing
system. Subscription companies need a flexible billing
solution that allows them to bundle services in whichever
way their customers expect to buy. |
| Highly flexible pricing models |
Pricing plans can support all the typical subscription based pricing capabilities such as:
- Initial setup charges or discounts
- Recurring charges based on selected plans and options
- Usage charges on top of base monthly subscription charges
- Subscription charges
- Cancellation charges
- Discounts
- One-time charges
|
As online services evolve, the pricing plans used to sell them are changing. Many services are becoming highly metered while many still charge a simple flat monthly fee. As your market evolves don’t let your billing solution drive your pricing strategy.
|
| Metered Pricing |
Setup metered pricing and feed the usage data to us using our APIs. |
For customers that really want to pay as they go. |
| Tiered metered pricing |
Create pricing tiers whereby customers are rewarded for higher volume by getting a reduced rate. In this case, the entire volume will be priced at the tiered rate. |
Reward customers for increased usage with tiered pricing. |
| Bracketed metered pricing |
Setup bracketed pricing where additional volume is priced differently. Similar in structure to tiered pricing but applies different prices to the volume brackets. |
Reward customers for increased usage with bracketed pricing while ensuring you recover your costs on the lower brackets. |
| Legacy pricing support |
Maintain current pricing for existing customers while
introducing new pricing plans for future customers. |
Most subscriptions are sold with a contract term in place. Ensure you can increase your pricing for new customers while adhering to the contract terms for existing customers. |
| Customer specific pricing plans |
Support different customers on similar or the same
services receiving different pricing. |
Pricing plans will change over time. Ensure you can support both grandfathering of plans for current customers or rollover to the new plans automatically. |
| Automate pricing updates |
Automatically roll out changes to pricing and/or subscribed service options to all or a part of your subscriber base. |
Easily implement pricing changes across a segment of your customers. |
| Reseller / Channel catalog |
Provide your resellers with the same plans for resale,
or build custom plans for them. |
Flexibility in your channel strategy. Have a tightly
integrated channel program reselling a strict set of
plans or let your channel market and price your services. |
| Bundle partner products |
Place partner or OEM products into your catalog and
pricing plans. |
Provides visibility
into partner sales volumes and correct revenue share. |
| Named or concurrent license support |
Sell individual or groups of licenses in either a
named-user or concurrent access (pooled) subscription
license model. |
Many subscription
companies would prefer the pooled model for their
services but can’t enforce the access control
or handle the billing scenarios. The right billing
solution will solve both problems. |
| Product type grouping |
Categorize your products and options into types for
revenue stream reporting. |
This can be critical
for public companies trying to ensure revenue reporting
is accurate. This also allows you to automatically
handle taxation rules based on the products or services
in your catalog. |
| Complex tax rules |
Taxes are automatically calculated by the system
based on your product types and based on the defined
rules, such as:
- Location of the customer down to US zip code lookup
- Type of product or service and its taxable status
- International tax rules
|
Ensure your taxation
rules for your products and geographic locations are
always up to date and accurate. |
| Discounting |
Apply discounts to plans that bundle services together
or to one off customer purchases.
Common discounting examples include:
- Pre-paid discounts
- Volume discounts
- Length of term discounts
- Negotiated pricing
- Marketing promotions
|
Negotiated pricing
hasn’t disappeared entirely in the subscription
world. Ensure your billing system still provides you
the flexibility you need to sell efficiently. |
| Promotion codes |
Use promotion codes to elevate the success of your
marketing and promotions efforts:
- Track the success of each promotion by promotion
code
- Automatically apply discounts based on promotion
codes, provides free periods or add additional services
|
Identify where new customers are coming from and which
promotions are the most successful. |
| Free trial support |
Fully automate the ability to offer free trials and
track conversion to paid services. All types of trial
parameters are supported by the product catalog, such
as length of free trial period, or number of allowed
users. |
In many markets, free
trials and conversions to paid plans are a crucial
go to market strategy. Ensure you know exactly which
customers are on free trials and your current conversion
rates. |
| Negotiated pricing |
Create standard marketing and pricing plans but maintain
the flexibility to price products on a one off basis
for special customers. |
Provides the flexibility to aggressively target large
accounts. |