We now have the ability to easily roll out new subscription offerings to our customers, that we just couldn’t before. Equally importantly, we’re able to measure and manage our subscription business in real time.

Mark Floisand
COO, Untangle

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Product Catalog imageThe Product Catalog is the core of the Monexa subscription billing and payments solution. The product catalog is where you define your services and products and bundle them into pricing plans. The product catalog defines the rules that drive our billing and rating engines and differentiates Monexa from recurring payment processors.


Feature Description Benefit
Centralized product catalog Manage all of your products, pricing plans, free trials and promotions in one place. Our highly configurable product catalog capability allows you to define all of your saleable products and services along with their optional components, and assemble them into marketing plans with terms, pricing and discounts. Keep all of your pricing in one place. Ensure your website; subscriber database and billing solution all use the same catalog.
Combine one-time and recurring services Keep both one-time products and recurring services in your catalog:
  • Bundle physical products with your recurring services. Great for providers of both hardware or software products that are bundled with service plans such as DSL providers or virus protection providers.
  • Bundle professional services or training with your services.
Many businesses offer a combination of subscriptions and one-time purchases. Use 1 solution to invoice all purchases.
Configurable product options The product catalog allows you to define all of your services and options and make them available to subscribers:
  • Bundle services into any number of plans
  • Present optional or upgrade services to drive additional sales during the registration process
  • Provide services or options in the customer self service portal to be purchased at a later date
Free your marketing plans from the restrictions of your billing system. Subscription companies need a flexible billing solution that allows them to bundle services in whichever way their customers expect to buy, and allow for up selling to customers who want to add other features to their package
Highly flexible pricing models Pricing plans can support all the typical subscription based pricing capabilities such as:
  • Initial setup charges or discounts
  • Recurring charges based on selected plans and options
  • Usage charges on top of base monthly subscription charges
  • Cancellation charges
  • Discounts
  • One-time charges
As online services evolve, the pricing plans used to sell them are changing. Many services are becoming highly metered while many still charge a simple flat monthly fee.

 

As your market evolves it’s great to know your billing system can provide the flexibility you need to respond to how your customers are telling you they want to buy.
Tiered metered pricing Create pricing tiers whereby customers are rewarded for higher volume by getting a reduced rate. In this case, the entire volume will be priced at the tiered rate. Reward customers for increased usage with tiered pricing.
Bracketed metered pricing Setup bracketed pricing where each volume bracket has its own price. This eliminates downward spikes in revenue when the next volume tier is hit. This is also how you include X usage at no additional cost and charge only for overage. Reward customers for increased usage with bracketed pricing while ensuring you recover your costs on the lower brackets.
Legacy pricing support Maintain current pricing for existing customers while introducing new pricing plans for future customers. Many subscriptions are sold with a contract term in place, or you simply want to leave existing customers on the plan they purchased.
Negotiated pricing Support different customers on the same services receiving different pricing. Let’s face it there are always situations where you need to negotiate pricing. Monexa makes it easy to change the price for a particular customer while maintaining your standard price across the majority of your customers.
Automate pricing updates Automatically roll out changes to pricing and/or subscribed service options to all or a part of your subscriber base. Easily implement pricing changes across a segment of your customers.
Reseller / Channel catalog Provide your resellers with the same plans for resale, or build custom plans for them. Flexibility in your channel strategy. Have a tightly integrated channel program reselling a strict set of plans or let your channel market and price your services.
Bundle partner products Place partner or OEM products into your catalog and pricing plans. Provides visibility into partner sales volumes and correct revenue share.
Product type grouping Categorize your products and options into types for revenue stream reporting. This can be critical for public companies trying to ensure revenue reporting is accurate. This also allows you to automatically handle taxation rules based on the products or services in your catalog.
Complex tax rules Taxes are automatically calculated by the system based on your product types and based on the defined rules, such as:
  • Location of the customer down to US zip code lookup
  • Taxable status of the customer
  • Type of product or service and its taxable status
  • International tax rules
Ensure your taxation rules for your products and geographic locations are always up to date and accurate.
Marketing
Discounting Apply discounts to plans that bundle services together or to one off customer purchases. Common discounting examples include:
  • Pre-paid discounts
  • Volume discounts
  • Length of term discounts
  • Negotiated pricing
  • Marketing promotions
Negotiated pricing hasn’t disappeared entirely in the subscription world. Ensure your billing system still provides you the flexibility you need to sell efficiently.
Promotion codes Use promotion codes to elevate the success of your marketing and promotions efforts:
  • Track the success of each promotion by promotion code
  • Automatically apply discounts based on promotion codes, provides free periods or add additional services
Identify where new customers are coming from and which promotions are the most successful.
Free trial support Fully automate the ability to offer free trials and track conversion to paid services. All types of trial parameters are supported by the product catalog, such as length of free trial period, or number of allowed users. In many markets, free trials and conversions to paid plans are a crucial go to market strategy. Ensure you know exactly which customers are on free trials and your current conversion rates.
Negotiated pricing Create standard marketing and pricing plans but maintain the flexibility to price products on a one off basis for special customers. Provides the flexibility to aggressively target large accounts.
 
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