| Centralized Subscription Management |
Manage all of your subscription billing accounts and individual subscribers in the Monexa User Interface. The accounts section is like a CRM only with allot more information about the commerce relationship |
Quick access to the key information that drives your subscription business. Like all Monexa functionality, if you don’t want to use the User Interface you can access it through the API. |
| B to B and B to C Subscription Billing |
A billing account can have N number of subscribers with attached services that roll up for billing at the account level. Or for B to C the account record contains everything you need |
The Account / Sub-Account structure supports all business models and can be mixed and matched. |
| Subscription Business KPIs |
Track the crucial Key Performance Indicators of subscription businesses:
- Revenue and revenue trends
- Customers and customer trends including churn
- Cash in by payment type
- Taxation reporting
- Expiring accounts
- Expiring credit cards
- Much More
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Get this crucial data from one place. ERP and Finance solutions simply can't track this information for subscription businesses. |
| Account Information,Balances and History |
View balance information, plan / service information, billing details, change history, transaction history and invoice history for each account. |
In one location your support and sales teams can see the complete account billing and subscription history. |
| Account adjustments |
If you have been given the rights, you can easily make changes to any of the account details |
Changing contact or payment information, adding services etc. are all part of subscription management and all easily done in the User Interface. |
| Subscriber Communications |
Send automated subscriber communications for important subscription billing events such as:
- Welcome letters
- End of free trial
- Contract renewal Notice
- Contract expired
- Expiring Credit Card
- Expired Credit Card
- Over credit limit
- Balance Owing
- Account Suspension for Outstanding Balance
- Various Account Update Notifications
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Ensure your subscribers are kept informed of upcoming billing and service events and increase your free trial conversion rates. Content is fully customizable in HTML or text |
| CRM integration |
Push new subscribers directly into your CRM system. |
Let your sales personnel continue to work where they are comfortable. |
| Marketing opt-in, opt-out |
Allow subscribers to opt-in or opt-out of marketing notifications to support anti-spam legislation. |
Ensure customers are in control of the communication they receive. |