In Monexa we found a billing solution that granted the flexibility to take an existing product, suited to enterprise level business and adjust it for use among a smaller business demographic. Monexa allowed us the ability to scale down the need for extensive sales driven transactions and activity to deliver the product to small businesses on an appropriate scale.Their implementation team has consistently been patient, polite, flexible, and quick to respond. They implemented all requested features and fixes promptly, and showed dedication and concern for our goals -- worthy of the finest customer support”

Application System Analyst

Wanted Analytics

Sign-up for Monexa Newsletter

Stay up to date on the latest news from Monexa.

icon

Billing & Payments

Download our Capabilities Matrix PDF


Subscription billing accounts
The CRM of a subscription business. See all your billing accounts and subscribers and all associated information in one place. Get up to the minute details of new customers and any subscription changes.


Feature Description Benefit
Centralized Subscription Management Manage all of your subscription billing accounts and individual subscribers in the Monexa User Interface. The accounts section is like a CRM only with allot more information about the commerce relationship Quick access to the key information that drives your subscription business. Like all Monexa functionality, if you don’t want to use the User Interface you can access it through the API.
B to B and B to C Subscription Billing A billing account can have N number of subscribers with attached services that roll up for billing at the account level. Or for B to C the account record contains everything you need The Account / Sub-Account structure supports all business models and can be mixed and matched.
Subscription Business KPIs Track the crucial Key Performance Indicators of subscription businesses:
  • Revenue and revenue trends
  • Customers and customer trends including churn
  • Cash in by payment type
  • Taxation reporting
  • Expiring accounts
  • Expiring credit cards
  • Much More
Get this crucial data from one place. ERP and Finance solutions simply can't track this information for subscription businesses.
Account Information,Balances and History View balance information, plan / service information, billing details, change history, transaction history and invoice history for each account. In one location your support and sales teams can see the complete account billing and subscription history.
Account adjustments If you have been given the rights, you can easily make changes to any of the account details Changing contact or payment information, adding services etc. are all part of subscription management and all easily done in the User Interface.
Subscriber Communications Send automated subscriber communications for important subscription billing events such as:
  • Welcome letters
  • End of free trial
  • Contract renewal Notice
  • Contract expired
  • Expiring Credit Card
  • Expired Credit Card
  • Over credit limit
  • Balance Owing
  • Account Suspension for Outstanding Balance
  • Various Account Update Notifications
Ensure your subscribers are kept informed of upcoming billing and service events and increase your free trial conversion rates. Content is fully customizable in HTML or text
CRM integration Push new subscribers directly into your CRM system. Let your sales personnel continue to work where they are comfortable.
Marketing opt-in, opt-out Allow subscribers to opt-in or opt-out of marketing notifications to support anti-spam legislation. Ensure customers are in control of the communication they receive.
 
icon iconiconiconicon